Shipping

Last Updated: 01/12/2025

At EcomWalk, we partner with trusted global suppliers to bring you unique products from around the world. Because our items come from multiple international warehouses, shipping times may differ slightly from traditional local stores. We believe in transparency, so here’s everything you need to know about how your order travels to you.

  • Where We Ship

We ship worldwide, including:

  • USA, Canada, UK, Europe
  • Australia & New Zealand
  • Asia & Middle East
  • India

Your location may affect the delivery timeframe.

  • Processing Time

Every order is processed within 1–3 business days. During this time, our suppliers:

  • verify product quality
  • pack your order carefully
  • hand it over to the logistics partner

You’ll receive a confirmation email once your order has been shipped.

  • Estimated Shipping Times

EcomWalk works with international suppliers to give you access to global trends. Typical delivery times are:

    • USA, UK, Europe: 7–15 business days
    • Australia & New Zealand: 8–20 business days
    • Canada: 10–20 business days
    • Asia: 7–14 business days
    • India: 8–18 business days
    • Rest of world: 10–25 business days

Note: These are estimated windows. Actual delivery may vary due to customs, weather, courier capacity, or seasonal delays.

  • Multiple Items May Arrive Separately
To ensure faster delivery, items in the same order may come from different warehouses. This means you may receive separate packages, each with its own tracking number.
  • Tracking your Order
Once your package is shipped, you’ll receive a tracking number via email. Tracking updates may take 3–5 days to reflect, especially for international shipments. This is completely normal for cross-border logistics.
  • Possible Delays (Out of Our Control)

Your order may experience delays due to:

    • Customs inspections
    • Extreme weather
    • Logistics disruptions
    • High-volume periods (holidays, festivals)
    • Remote delivery locations

We monitor your order and support you if delays occur.

  • Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. If a package is returned due to an incorrect address, additional shipping charges may apply.
  • Shipping Costs

EcomWalk currently offers:

  • ✔ Free shipping on most orders (the cost is already absorbed into our pricing)
  • ✔ No hidden fees — you see what you pay

Some regions may incur customs duties; these are government charges and beyond our control.

  • Customs, Duties & Taxes
International orders may be subject to customs fees. These charges are determined by your local customs office and are the responsibility of the customer.
  • Need Help With Your Order?

Our support team is here to help @ hello@ecomwalk.com. If your question is about an existing order, please include:

  • Your full name
  • Order number
  • Email used at checkout

We typically respond within 24–48 hours.

  • The EcomWalk Promise
We select suppliers carefully, monitor shipments proactively, and stay with you through the entire delivery process. Our goal is to make every step of your experience smooth, reliable, and worry-free.
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